Whether you are an investor looking to make your first rental property purchase, or already a landlord with one property or a portfolio owner, we can help you maximise the return on your investment. Perhaps you are a tenant looking to ‘find the one’ to make your perfect home?
Whatever your requirements, we aim to match them and deliver a service which is unrivalled. Our dedicated team of experts are on hand to deal with all aspects of letting and property management.
We understand the challenges you face and we are on hand to offer guidance with our experienced team to make sure solutions are found and support is always here for you.
We aim to exceed expectations and deliver a service that is unrivalled.
When you are ready to Let, we’re with you every step of the way.
We believe passionately about our service and can only offer a full managed service to our clients, respecting anything else just wouldn’t come close to what we offer at Kier Charles.
MARKETING
A fusion of all components using traditional agency with our eye catching to let board whilst calling all tenants, listening and learning their needs to place your property to the correct demographic. Also benefitting from contemporary digital strategy including the web and social media.
CALLING
A dying art we refuse to lose, calling tenants and creating rapport, understanding their needs is a pivotal part helping you move. We shall actively be calling tenants to ensure the best outcome is provided and not relying on our enquiries coming to us. This provides an excellent customer service to a tenant, helping create a smooth process.
THE OFFER PROCESS
Collection, assessment, and presentation of all offers. These need to be correctly evaluated as to not only their value but also the importance of their credibility.
NEGOTIATION
An area where many competitors are weak. Kier Charles display a high knowledge of negotiation and how to guide your tenant to meet your expectations in a professional manor.
EXCHANGE AND COMPLETION
A smooth, professional seamless service from exchange to completion for landlord and tenant minimising stress and heading off unforeseen obstacles all the way through to the key handover.
• Marketing the property offering full exposure.
• Professional photographs, floor plans by RICS surveyor inc measurements and sq ft.
• Website portals such as Kier Charles website, Rightmove, Zoopla, Facebook, Instagram, Linkedin and many more.
• Arrange for an Energy Performance Certificate.
• Accompany all viewings.
• Provide feedback from viewings.
• Negotiate the terms of a tenancy.
• Tenants referencing.
• Prepare legal documentation.
• Get the property ready - arrange safety certificates, cleaning, inventories (where appropriate)
• Arrange the inventory check-in and check out appointments.
• Secure the 1st months rent + dilapidations deposit equal to 5 weeks rent.
• Register the tenants deposit with appropriate Deposit Scheme for Assured Shorthold Tenancies.
• Organise tenants method of payment.
• Exchange contracts.
• Agree move in date and key handover.
• Notify the utility companies of meter readings & change of occupancy details where necessary, at the start and at the end of the tenancy.
• Settle final utility bills and payment of contractor invoices from the rent.
• Deal with all maintenance issues during the term of the tenancy.
• Arrange annual Gas Safety inspections.
• Serve Section 21 Notice (notice requiring possession)
• Carry out routine visits to the property on a regular basis and provide a report to you.
• Negotiate the release of the deposit at the end of the tenancy via TDS.
• Arrange cleaning/repairs following vacation of out-going Tenant.
• We are the main conduit to your tenant providing excellent service to both throughout the tenancy as your agent of choice.